Refund policy

Return Policy

Last Updated: July 2025

At NISHAANI, we take pride in offering beautiful, handcrafted Indian jewelry made with care and attention to detail. Due to the unique and personal nature of our products—as well as hygiene and authenticity considerations—we do not accept returns or exchanges.

Please note the following important points regarding returns:

• All Sales Are Final: We do not accept returns or exchanges for change of mind, incorrect sizing, or any other reason.

• Damaged or Defective Items: If you receive an item that is damaged or defective, please contact us within 7 daysof delivery. We require photos and order details to verify the issue and will work with you to provide a satisfactory resolution, which may include repair, replacement, or store credit.

• Return Process: For eligible damaged or defective items, we will provide instructions on how to return the item. Please do not send any returns without prior authorization from our customer service team.

• Shipping Costs: Shipping fees are non-refundable except when the return is due to our error or a defective product.

• Final Sale Items: All clearance or final sale items are not eligible for return or exchange.

If you have any questions or need assistance, please contact us at info@nishaani.ca Our customer support team is here to help.

Thank you for choosing NISHAANI. We appreciate your understanding and your trust in our craftsmanship.